Privacy Policy

Healthcare Providers & Facilities

We share your health information with our network of certified wound care clinics, healthcare providers, and medical facilities to coordinate your treatment and care.

Insurance Companies

We share relevant information with Medicare and other insurance providers to verify coverage, process claims, and obtain pre-authorization for treatment.

Service Providers

We may share information with third-party service providers who assist us in delivering our Services, including payment processors, analytics providers, and hosting services. These providers are contractually obligated to maintain the confidentiality of your information.

Legal Compliance

We may disclose your information when required by law, in response to legal process, or when we reasonably believe that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice of any such change.

What Are Cookies?

Cookies are small data files stored on your device that help us remember your preferences and understand how you use our Services. We use cookies to enhance your experience, maintain security, and analyze usage patterns.

Types of Cookies We Use

• Essential Cookies: Necessary for basic functionality and security
• Performance Cookies: Help us understand how you use our Services
• Preference Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with consent)

Cookie Preferences

Most web browsers allow you to control cookies through your browser settings. You can choose to block or delete cookies, but this may affect your ability to use certain features of our Services. You can also opt out of specific tracking technologies through your device settings.

Third-Party Analytics

We use third-party analytics services (such as Google Analytics) to understand how users interact with our Services. These providers may use cookies and similar tracking technologies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

Access & Portability

You have the right to access and receive a copy of your personal information that we hold. You can request your data in a portable, machine-readable format.

Correction & Updates

You may correct, update, or modify your personal information at any time by contacting us or logging into your account. We will make reasonable efforts to promptly update or correct any information in our records.

Deletion

You have the right to request deletion of your personal information, subject to certain legal and contractual obligations. We may retain some information for compliance, fraud prevention, and legitimate business purposes.

Opt-Out of Communications

You can opt out of promotional and marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting us directly. Note that we may still send you transactional or service-related communications.

Do Not Track

Our Services do not currently respond to browser-based "do not track" signals, but you can control tracking through your browser and device settings.

Right to Know

You have the right to know what personal information we collect, use, and share about you.

Right to Delete

You can request deletion of personal information we collect from you, subject to certain exceptions.

Right to Opt-Out

You have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising, as defined by CCPA/CPRA.

Right to Correct

You can request correction of inaccurate personal information we maintain about you.

Non-Discrimination

We will not discriminate against you for exercising your California privacy rights. You will not be denied goods or services, charged different prices, or receive a lower quality of service.